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Apr 03
Article
RTO Magazine
(Back to Archive Home)
 
[http://www.rtoonline.com/search/search_small.asp]

Hot
Rent-A-Center $650 Million Refinance; Repurchase up to 2.2 Million Shares at $60 - $66 per Share
Robert D. Davis
Chief Financial Officer

"The transactions announced today are all part of our effort to pursue long-term financing opportunities for the Company...more

Reuters
S&P Revises Rent a Center Outlook to Positive

Moody's revises Rent-A-Center outlook to stable

Women in RTO
Adapt and Overcome
By: Samantha Whitten
RTO Online Contributor

Snippet:
...Two days ago I spoke with a man whom I had met once before. When he asked what I do for a living, I told him that I manage a rent-to-own store. His eyebrows went up: “You’re the manager?” I nodded. He leaned toward me with a conspiratorial smile, threw me a wink and said, “What’d you do to get that job?”...more

'Italian Leather Seating' Agrees to Show in Las Vegas
General Manager Dave Palmer

“We are excited to bring a company like Italian Leather Seating, with its broad customer base and international scope into the World Market Center ...more

Furniture Brands International Reports Q1 10.3% Earnings Drop; Lowers Guidance
W.G. (Mickey) Holliman
Chairman, President and Chief Executive Officer

"... Because of recent concerns about SARS, we have postponed any travel to the Far East by our operating company personnel"...more

"Under Promise, Over Perform"
Rent-A-Center Expects to Exceed High End of Current Earnings Guidance
Mark E. Speese
Chairman and CEO

"Our increased guidance is primarily a result of higher than anticipated same store sales of 6.2%...more

Maytag Announces Organizational Changes
Ralph F. Hake
Maytag chairman and CEO

"Tom Briatico is a talented and proven executive who brings a wealth of manufacturing and financial experience...more

Rent-A-Center, Inc. Announces Intention to Offer $250 Million in Senior Subordinated Notes
The offer of the proposed senior subordinated notes will be made only by means of an offering memorandum to qualified investors...more

Legislative Update
RTO Legislation Introduced In Senate
snippet: The Banking, Housing, and Urban Affairs committee is made up of 11 Republicans and 10 Democrats. Ex-Chairman, and current ranking member, Paul Sarbanes threatened to torpedo RTO legislation during the 107th congress...more

Rainbow Rentals Selects SBC Advertising as Agency of Record
Wayland J. Russell
Chairman and CEO

"We have been on an aggressive track of building the most productive stores in our industry since we went public nearly five years ago...more

hot
Aaron Rents publishes Annual Report
Click here for Aaron's  2002 Annual Report (pdf file)

There's No Such Thing As a Voluntary Return
When is the last time you woke up and thought; "I'm tired of sitting on a comfortable sofa and watching my big-screen TV, lets rough it. Get the rental company on the phone babe, I'm returning it all!"...more

Bestway Stock Soars
Bestway, the smallest of the publicly held RTO companies, continues to set new highs. BSTW stock soared 27.59% today...more

Whirlpool Reports Q1 in Line with Expectations
Based on current economic conditions, the company expects full-year shipments to decline 3-to-5 percent from last year's level...more

Thomson Recalls 50,000 RCA Home Entertainment Amplifiers
The amplifier can overheat due to a lack of ventilation, which can cause melting of the plastic front cover and pose a shock hazard to consumers...more

Christian Pfaff Resigns; Tom Tilley Named New President of Thomasville
Mickey Holliman
CEO

"Tom Tilley is an outstanding manager with a breadth of experience in the furniture industry...more

Update 04-17-03: Maytag stock fell 14% after announcement
Maytag Reports Lower Q1 Sales and Earnings
Initiates Restructuring to Reduce Costs by $20 Million
Eliminating about 500 jobs, or 8 percent of our salaried positions...more

hot
RTO Online Introduces our latest contributor - Shawn Sparks
It's the Relationship Stupid!
The attitude that a past-due-list, which is at best a snapshot, is a reliable indicator of an individuals overall value as a customer is RTO version of intellectual laziness...more

Everything You Ever Wanted to Know About Rent a Center But Were Afraid to Ask
Mark Speese provides detailed glimpse of Rent a Center's business model
Audio
Mark Speese
Rent a Center CEO

"We believe the industry can add another 6000 plus stores before it is saturated"...
more

Local Rent Way Supporting Citizen Soldiers
Being a 'Citizen Soldier' can place a significant financial burden on families of reservists called to active duty. Employees at the Pittsburg, KS. Rent Way are doing their part to alleviate that hardship...more

Former Remco Store Manager Scheduled to be Executed April 29th
David M. Brewer, former Remco store manager, is scheduled to be executed by lethal injection for the 1985 rape and murder of Sherry Byrne...more

Digital Video Sales On the Rise
During the first quarter, factory-to-dealer sales of TV/DVD combinations totaled 241,377 units...more

High Turnover is Just a Cost of Rent to Own...NOT!
The solution is not more money...it's a commitment to giving associates the 'right tools for the job'...more

RTO ARTS Launches Wall Art service for the RTO industry
Stefan Rollins
CEO of RTO/ARTS

“We realize most store owners and managers are pressed for time. We’ve created an offering that makes repair easy, and provides selling points for each product...more

Whirlpool Declares Dividend
Reelects Three Directors to Board...more

Legislative Update
Rent to Own Legislation Gains Momentum
Brian Perry
Communications Director for Rep. Charles Pickering
Cosponsoring HR996

"[Congressman Pickering] cosponsored HR1634, essentially the same bill in the 106th congress. We supported HR1701 last session but did not cosponsor the bill because we were not asked by supporters or constituents."...
more

Aaron Rents Picks DigiTerra to Implement Lawson AR/Billing and Procurements...
Paul Robson
Vice President and Lawson Practice Leader at DigiTerra

"Customers like Aaron Rents can continue to rely on DigiTerra to provide the services they need to leverage technology
...more

Rent a  Second-Generation Mitsubishi Plasma Display For Only $699.00 per Week;)
Mitsubishi Digital Electronics America Inc. introduced its second-generation line-up of plasma displays...more

In Perspective
There are moments when we experience absolute clarity. Our problems melt into utter insignificance as we realize what is truly important. It happened when my sons were born. It just happened again...more

Reminder
Rent a Center conference call scheduled for Tue, April 29 10:45 am Eastern. Follow the link from our RTO stock page to listen in

hot
PIRG, "We care because you're too stupid"
snippet:
Ralph Nader, the energizer bunny of activism and a man who has never produced anything in his life except a failed presidential bid and a bad hairdo, is the founder of PIRG...more

Dmi Furniture Reports Q2 Increase, Predicts Difficult Q3
Donald D. Dreher
President and Chief Executive

"We are gratified by our success in the first and second fiscal quarters, however, we believe the third fiscal quarter will be difficult due to the decline in consumer confidence...more

Legislative Update
5 More Republicans Agree to Co-Sponsor Rent to Own Legislation
5 more Republicans agreed to co-sponsor HR 996, the Consumer Rental Purchase Agreement Act, bringing the total co-sponsors to 23 (15 Republican, 8 Democrat)...more

Aaron Rents Confirms Q1 Guidance
Will Close/Merge Some Sight & Sound Stores

R. Charles Loudermilk, Sr.
Chairman and Chief Executive Officer

"Although our sales and lease ownership business is exceeding expectations, the retail sales performance of our Sight & Sound stores remains disappointing...
more

Bush Industries Announces Realignment of  North American Furniture Operations
Greg Bush, formerly President of Bush Furniture, has decided to leave the company to pursue other endeavors...more

Updated
HR 996
Consumer Rental Purchase Agreement Act

snippet:
The ultimate authority under the proposed legislation will be the Federal Reserve Board of Governors...more

Maytag Named 'Partner of the Year' by DOE and EPA
Ralph Hake
Chairman and chief executive officer

"We are pleased to be a home appliance partner with the EPA through the ENERGY STAR program...
more

Is That a Payment in Your Pocket or Are You Just Glad to See Me?
.
..and other things you should never say to late accounts
Snippet:
Renewal payment expectations are meaningless if they are accompanied by a wink and a nod...more

Aaron Rents Awards Thomson 'Vendor of the Year'
For the fourth consecutive year, Thomson was selected by Aaron Rents as Sales & Lease Vendor of the Year...more

Flash
Rent Way Unveils New Website
A 'quantum leap' in RTO Websites

Roy Griffaw
President
RTO Online

"Rent a Center, Aaron Rents, RTO Enterprises, Rainbow, and Bestway have just been out-geeked in world class fashion with a site that was built to be seen AND used. In a word; stunning"...
more

Granite City 'National Rent to Own' Destroyed By Fire
The Granite City National Rent to Own, owned by Dan Cole, past president of Missouri Rental Dealers Association, was destroyed by fire on Friday...more

Rainbow Rentals Schedules Q1 Conference Call

Legislative Update
10 More Reps to Co-Sponsors HR996
Consumer Rental Purchase Agreement Act
10 more names have been added to the list of co-sponsors for HR 996, the Consumer Rental Purchase Agreement Act...more

'Your Face Will Freeze Like That'
TracFone sponsors "Motherly Wisdom" contest...more

new
Montana Rental Purchase Agreement Act
Factoid:
A consumer may be required to pay all past-due rent payments AND the next rent payment to  reinstate...more

Rent-A-Center Sponsors Fundraising Campaign for Big Brothers Big Sisters of America
The Company will match contributions dollar for dollar up to $100,000...more

RTO Gems of the Internet
It pays to 'Go Deep'
Sometimes you have to dig deep in the search engines to find a gem. One such Rent to Own Gem, found 45 pages deep in the search results, is Furniture and Appliances Now, the Jonesboro Arkansas based Rent to Own company owned by Fred Pearson and Geron Vail...more

Breaking News
Score One For the Good Guys
Judge denies "class-action" in California Rent a Center wage case
Mark E. Speese
Chairman and Chief Executive Officer

"The court's ruling is a very favorable development in this ongoing matter. We believe we are in compliance with California's wage payment laws and look forward to defending ourselves with respect to Mr. Burdusis' individual claims."...
more

Rainbow Rentals Annual Shareholders Meeting
The agenda includes election of 6 directors. Current Directors are below...more

Recommended Reading
Trentonian

No War Tributes on Public Property
What do Rent to Own companies and American troops have in common...New Jersey hates us both...more

Aaron Rents Annual Shareholders Meeting
Among the agenda items, is a plan to double the number of shares of the company’s authorized Common Stock from 25,000,000 to 50,000,000...more

Rainbow Rentals 2002 Highlights
Wayland J. Russell
Chairman of the Board, Chief Executive Officer

"We plan to open 75 new stores by mid-2006, and augment that growth through acquisitions during this time frame. That represents 70 to 80 percent growth in store fronts over the next 4 years"...
more

 

Issue Date Title
88 04-01-03 Is that a payment in your pocket, or are you just glad to see me?
89 04-09-03 In Perspective
90 04-15-03 Everything you ever wanted to know about Rent a Center but were afraid to ask
91 04-22-03 Women in RTO
Adapt and Overcome
92 04-29-03 From the Front Lines
Reader Comments
From the Front Lines
  • Better than War and Peace
    Huahh!
  • Better than War and Peace
    Mudsucker over and out!
  • Excellent
    I appreciate the sense of humor. Overall, excellent website!!!
Rent Way Unveils New Website
A 'quantum leap' in RTO Websites
  • Just OK
    Out Geeked" is right cause the design of this site can only be described as exactly that "Geeky".

    Granted the functionality is good. It's easy to use and for one isn't
    overloaded with too much information.

    But the look is seriously aged. If this site were created in the early 90s I would agree with most of the comments here, but by today's web standards there is abosolutly nothing new about the Rent Way site.

    1) A scrolling logo bar, I've seen that on Rent A Center's web site for the last 2 years.

    2) Having big pictures of people and employees, that's been on Rent Way's
    web site for a long time too.

    3) Good color scheme - It's Black, White and Purple. How is that good? I'm
    not sayign it's bad, but it is very basic. Nothing new or intriging about
    it at all.

    4) And the organizational layout directly imitates most of Rent Way's
    competitors.

    I simply don't understand why this site has gotten such a good review.
    it's as if they took a few pieces of each of their competitors sites and
    "Frankenstiened" them together into one of their own.

    "Who is writing these reviews?" I wonder. Is it someone who works at Rent
    Way? Or someone who owns a lot of their stock and wants to give the
    company an advantage over their competitors. Obviously it is someone
    poorly trained in Visual Communication, possibly someone with no training
    at all.

    I have worked as a professional Web Designer for 8 years, completing web
    and interactive projects for various Fortune 500 companies including
    Sears, Northwestern Mutual and JD Edwards. Within the last year I've been
    repeatedly contracted to work on a site for a company in the Rent To Own
    industry, and out of habit have researched most, if not all, of the
    digital initives of their competitors, which lead me to this site and
    review.

    It's falsely positive reviews like this one that that are holding back all
    aspects of web design. When you give such a basic and boring site such a
    good review, and base most of your comments on design/artistic aspects of
    the site all you are doing is giving the false impression that these types
    of site designs are actually new and impressive to consumers. If you are
    going to write a review on a web site based mostly on your own opinion of
    how it looks please at least post your credentials for making such a
    review.

    If this is written by Roy Griffaw, the president of RTO Online, that's
    fine. Acknowledge Roy's background in web design and visual communication
    so that readers know whether they have an expert in this field giving them
    advice/reviews or whether it's someone trained in Business just spouting
    his opinion.
Women in RTO
Adapt and Overcome
  • I have tears of joy
    Having started in the RTO business in'78 (Curtis Mathes), I've seen this industry come a long way. Sometimes even further than "outside society". Our industry has grown a "social and moral" set of values that are superior to current individual standards. Consider it an honor to be associated with this industry
  • Better than War and Peace
    Excellent subject to write about, would like to see more like it
  • Nicely written, but the truth is you will fight for your right to have earned the position your in till the day you leave industry. Remember 1 simple rule, to get equal treatment you must be better then your male counterparts
  • Way to go Samantha ! I am happy to read about other women managing  rent to own stores as I do , and agree 100 % with your article . I was thrilled to see it in rto online.
  • Hats off to you. I am a male and I strongly believe that whoever can do the job right, is the person for that job. (MAN OR WOMAN) Keep up the good work. Lord knows that we need more people that work hard and earn what they get. 
  • I enjoyed your article!  I could relate!  My thing is directions.  I am great at giving directions and making maps.  I have found that men generally think women don't know their way around.  I've learned it's their loss (literally LOST) if they choose to ignore. Again, good article, I enjoyed!
  • I have tears of joy
    Ms. Whitten hit the nail on the head. You, not someone else, are the master of your fate. It is primarily YOUR actions, or inactions, that determine life's consequences and achievements
  • I agree with you, when you say that you just have to "get over it". It's not so much about being right or wrong, and women usually aren't as stuck on the point as men are. I really enjoyed your article.
  • I really enjoyed reading the article: Women in the RTO. Believe it or not, it was very inspiring to me. I wake up everyday with that "Can Do" attitude as well and that if I can resolve issues that come up effectively and quickly, the store itself will continue to grow. thanks for lending an ear and keep up the good work.

    K.
    Rainbow Rentals
  • Better than War and Peace
    Great Article!!
  • Better than War and Peace
    You go Girl!
Everything you ever wanted to know about Rent a Center but were afraid to ask
  • Better than War and Peace
    Awesome articles, very helpful

  • Helpful
    One of the more detailed columns I have read from this source.
    Keep this kind of reporting up. Professionals in the industry really
    appreciate it.
Rent to Own Legislation Gains Momentum
  • Worthless
    The very first sentence of your article is incorrect. HR996 does not "shift regulation of the RTO industry from the state level to the federal government." This bill sets a minimum level of regulation and the states are free to regulate it further as they see fit. More and more I see this magazine is not a friend of the industry. There is no doubt it is your intention to sabotage our efforts at federal legislation, as there
    is no doubt that our opponents will jump to hold up this article as proof that our bill violates state's rights. But, of course you probably know that.
In Perspective
  • Just OK
    Roy, as an ex British Paratrooper and besotted father living in the middle east who is a huge fan of the USA and RTO Online I would love to talk about this with you at some time. The US approach towards patriotism is very different from the European and is often misunderstood. In much the same way US business overseas is. Re: pecking order of priorities we unfortunately all learn this wisdom too late. Saddam Hussein et al were just too damn lazy to build a real fair and honest business !
    shortcuts never last and the attention to detail in business you preach is priceless. Do it for your kids and their kids friends and parents. Best regards  Ian W.


  • Better than War and Peace
    One of your better, even if (or because of) it had nothing to do with rent to own.  But it did hit home.  Something that we all seem to forget all too often.  Just how very lucky we are.

  • I have tears of joy
    This was a FANTASTIC piece and I have forwarded it to 3 (non-industry) friends.  Great perspective - keep up the wonderful work.
    Thanks
    Joe R.

  • Helpful
    So extremely well put
  • I have tears of joy
    Great article and group timing! We have so much to be thankful for. Go troops!
  • Helpful
    amen!
  • Better than War and Peace
    Thanks for the reminder!
  • Ditto.  Nice commentary
  • I enjoyed your article "In Perspective".  Attached is a little feel good joke I received in reference to one of Saddam's palaces.
    Enjoy,
    Darryl R.

Aaron Re affirms earnings. Will close some Sight and Sound
  • Just OK
    If Aaron's would just focus on rent to own they wouldn't have to close any stores. most lease purchase companies are growing like wild fire.

 

Is that a payment in your pocket, or are you just glad to see me?
  • Better than War and Peace
    Funny twist on a common problem
  • Helpful
    Hope you don't mind me printing this one out for a store meeting
  • Worthless
    Very inappropriate and offensive...APRIL FOOLS! Great article