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J.D. Power: LG, Samsung Laundry Rank Highest in Customer Satisfaction
Among washing machine
manufacturers, LG ranks highest in customer satisfaction for a
third consecutive year, while Samsung ranks highest among
clothes dryer manufacturers, according to the J.D. Power and
Associates 2008 Laundry Appliances Study released today...more
 Over 30 Hours of Interviews With RTO Industry Pros Available For iPod
The RTO iTunes library contains more than 30
hours of interviews with hundreds of rent-to-own and leasing
industry owners, executives and managers...more
Randy Wells Joins Vegas Design Center as VP
Las Vegas Design Center at World Market Center Las Vegas named Randy Wells Vice
President. In this newly created position, Wells will focus on management of the
Las Vegas Design Center...more
Association Taps Leo Burnett USA to Develop Marketing Campaign
Leo Burnett USA will work with ISPA's Marketing Advisory Team
and the Better Sleep Council in developing the research and
overall campaign elements designed to grow the market for new
mattress sales...more
U.S. Household Income Rises; Poverty Rate Unchanged
Real median household income in the United States climbed 1.3 percent between
2006 and 2007, reaching $50,233, according to a report released today by the
U.S. Census Bureau...more
 D.C. Energy Star Art Exhibit Features Nationwide PrimeTime! Piece
The artwork created by inspirational painter Michael Israel at
the recent Nationwide PrimeTime! buying show will be displayed
at the ENERGY STAR art exhibition - The Art of Recycling...more
 RTO Online Now Available on iTunes
RTO Online, Inc., the Rent to Own (RTO) industry's leading publisher of news and
editorial, announced that RTO Online's exclusive podcasts have been accepted by
iTunes® into the Business News category...more
 TARA Convention Room Block Deadline September 10
TARA has reserved a block of rooms for convention and trade show attendees at a
special room rate of $149.00, single or double occupancy...more
 LG Exec Honored as Father of Digital Television
Dr. Woo Paik, President and Chief
Technology Officer (CTO) of LG Electronics Inc., has received
the highest technical honor bestowed on an individual by the
Academy of Television Arts & Sciences, the Charles F. Jenkins
Lifetime Achievement Emmy Award...more
Small Business Not Politically Active; One Quarter Donate to Campaigns
The survey also found that as a segment, small business owners are not a
politically active group. Only about one quarter of all small business owners
have donated time or money to a candidate this year. And 75 percent said they
would never consider running for office...more
 Las Vegas Summer Furniture Market Recap
Records were broken, premieres were held and milestones were marked at the
Summer 2008 Las Vegas Market, July 28-August 1, the first show to be held
entirely on World Market Center Las Vegas' 57-acre campus since the Market's
July 2005 launch...more
 Waltrip, Reutimann to Share Aaron's Dream Machine in 2009
"Having Michael
Waltrip get back behind the wheel of the Aaron's Dream Machine
is something our fans have been asking about for some time now, and we are
pleased to be able to accommodate." - Ken Butler, Chief Operating Officer, Aaron Rents...more
 It's the Relationship Stupid; Rent-to Own Customer Retention
Webster defines Relationship as "A particular type of connection
existing between people related to or having dealings with each
other."
The following story about the power of customer relationships
was adapted from an RTOonline.com reader email...more
As Employees Age, Knowledge Transfer is Critical to Competitive Edge
In a knowledge
economy, firm-specific knowledge is critical to the
sustainability, performance and innovation of organizations
facing the imminent retirement of large numbers of baby boomers...more
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