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 Special techniques used to fix damaged
furniture are now available 24 hours a day, seven days a week
Pat Blank, Furniture Answers National Director of Training
and Support
Furniture
Answers Ltd, a leading provider of refurbishment and repair
training for the rent to own industry, announced the
availability subscription based
streaming video for the entire training series. The video
training is available from any computer with internet access.
"Special techniques used to fix damaged
furniture are now available 24 hours a day, seven days a week
for
wood furniture,
upholstery and
motion," said Pat Blank, Furniture Answers National Director
of Training and Support. Subscription costs are a small fraction
of what one single repair would cost were it outsourced.
 |
| Pat Blank, Furniture Answers
National Director of Training and Support. Furniture
Answers also announced an alliance with
Touch-Up Depot, a leading supplier of
refurbishment products. |
Blank explained “The cost
for a subscription varies depending on the size of
the organization and on the length of subscription. Companies that sign-up
multiple locations will receive bulk discounts. Certain buying
group members will also receive discounts.
"Most repairs that are outsourced could be easily completed by
store personnel with a little training and the right tools,"
said Pat Blank. "Those who have implemented our training
program, available on DVD or online, have realized immediate and
significant savings.
Average cost to outsource a repair $75
(Average 3 repairs/week) |
| Weekly cost of outsourcing |
$225. |
| Monthly cost of outsourcing |
$900 |
| Annual cost of
outsourcing |
$10,800
per store |
The average cost of outsourcing repairs can be as high as
$10,800 per year per store (see table), and that's without
considering the less tangible expenses. Here are a few:
- Repair companies are almost never available immediately.
Properly training employees can implement repairs the same day.
- Many repair companies require that the furniture be brought to
them. Multiple moves means multiplied damage.
- Productively using store employees down-time is un-calculable.
Many repairs can be done in 15 minutes. It takes longer than
that to either arrange to have a piece repaired, or to figure
out how much to discount it and then tag it.
www.furnitureanswers.com
video training gives detailed step by step instructions for the
most common repairs to wood furniture, upholstered
pieces and motion furniture. The on-line library will grow each
and every month to provide an endless supply of techniques. "We are always getting requests to come up with ways of fixing
new problems with new lines of furniture," Appleby stated.
Furniture Answers is currently working with an appliance expert
to add appliance repair training to the mix.
 Two levels of repair kits are available.
A reasonably priced
starter kit for simple repairs and a
more advanced field kit for in-home repairs.
Furniture Answers has formed an alliance with Touch-Up Depot, a leading supplier of
refurbishment products, to offer a great selection of supplies at
the very best savings.
Contact Pat Blank
at 866-562-3731 for more information.
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only independent source of news for the rent-to-own, rental-purchase,
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