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Today, less
than half of all Americans say they are satisfied with their
jobs, down from 61 percent twenty years ago.
Americans are growing increasingly
unhappy with their jobs. The decline in job satisfaction has
occurred over a period of two decades, with little to suggest a
significant reversal in attitudes anytime soon. This according
to data gathered recently by The Conference Board from a
representative sample of 5,000 U.S. households.
Today, less than half of all Americans say they are satisfied
with their jobs, down from 61 percent twenty years ago.
Decline in Job Satisfaction Widespread
Today's newest entrants to the workforce are the least
satisfied with their jobs. Less than 39 percent of workers under
the age of 25 are satisfied with their employment situation.
The decline in satisfaction is not just concentrated among
younger workers. Satisfaction levels among all workers,
regardless of age, income or even residence, have deteriorated
in recent years. Says Lynn Franco, Director of The Conference
Board Consumer Research Center: "Although a certain amount of
dissatisfaction with one's job is to be expected, the breadth of
dissatisfaction is somewhat unsettling, since it carries over
from what attracts employees to a job to what keeps them
motivated and productive on the job."
Job satisfaction levels, however, tend to rise as hours worked
per week increase, but begin to recede at 60 or more hours. Not
surprisingly, workers who expect to be in their current position
a year from now are much more satisfied than those who foresee
themselves working elsewhere.
Consumers rated bonus plans and promotion policies as the least
satisfactory benefits of employment, with less than 23 percent
claiming they are satisfied with their company's policies.
Satisfaction is also low for performance review processes,
workload, work/life balance, communication channels and
potential for future growth. Says Franco: "Perhaps, this is why
two out of every ten employees does not see himself in his
current job a year from now."
The Ages of Satisfaction
Less than two out of every five workers under the age of 25
are satisfied with their jobs. This segment of the population
has the lowest level of satisfaction and the lowest level ever
recorded in the nearly 20-year history of this survey.
Workers age 45-54 expressed the second lowest level of
satisfaction with less than 45 percent content with their
current job.
At the other end of the scale are workers 55-64 and 65 and over.
Nearly half of all workers in these age groups are satisfied
with their employment situation.
Money Does Buy Some Satisfaction
As expected, the lowest level of job satisfaction is
exhibited among workers earning $15,000 or less per year.
Workers whose earnings exceed $50,000 per year, at 52 percent,
are the most satisfied with their employment situation.
Location, Location, Location
With less than 41 percent of householders claiming to be
satisfied with their current job, the Middle Atlantic states
(NY, NJ and PA) are home to the least satisfied workers in the
United States.
The West South Central region (TX, OK, AR, LA) is home to the
second least satisfied workforce. Only 43 percent of workers say
they are satisfied with their overall employment situation.
The most content workers tend to reside in the Mountain states
(MT, ID, WY, NV, UT, CO, AZ, NM). Here, 56 percent of all
workers say they are satisfied with their job.
What About the Job?
Consumers rated bonus plans and promotion policies as the
least satisfactory benefits of employment, with less than 23
percent claiming they are satisfied with their company's
policies.
Educational and job training programs as well as non-monetary
reward/recognition and performance review processes did not fare
well either. Less than 30 percent of respondents claim to be
satisfied with these job aspects.
Less than 36 percent of employees expressed contentment with
their workload, work/life balance, communication channels and
potential for growth.
At the other end of the scale, more than 56 percent of workers
are satisfied with their commute and co-workers as well as
interest in their work.
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