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The popularity of home networking is on the rise
and PC companies such as Dell and HP are establishing themselves
as the choice outlet supplier for home networking consumers,
according to a survey conducted by The NPD Group.
Overall, Dell was identified as the clear choice
among networking providers potential suppliers for those
planning to install a home network. Dell was cited as a leader
in developing home networking products by close to half (49
percent) of those who have a home network and more than half (57
percent) of those who don't yet have one. HP came in just a few
percentage points under Dell among those who currently have a
home network (44 percent) and 40 percent of those who are
planning to install one. Microsoft was also recognized as a
choice vendor for home networking products. Over 50 percent of
respondents cited Dell as a product leader, support leader and
value leader for home networking products.
"Given the prevalence of traditional networking
tasks that most of what consumers do with home networks today are
PC centric tasks, it is not surprising that most consumers said
they would turn to PC companies to supply their networking
gear," said Stephen Baker, The NPD Group's director of industry
analysis. "PC companies are benefiting because the tasks that
home networkers are performing are traditionally considered PC
tasks. The question for the future is how consumers will view
these providers when the uses begin to involve more extensive
inclusion of home entertainment gear."
Regarding functionality, the home networking
survey found that consumers that are planning a home network are
expecting to significantly more functionality than is currently
available. Planners anticipate being able to easily add devices
to their network and to use the devices to do tasks such as
media file sharing and streaming among the devices, tasks that
are not simply accomplished given most of what is readily
available, but
that manufacturers have been unable to deliver devices that
solve that issue. Those with home networks are much more
realistic about the capabilities of the technology and are
satisfied with their ability to perform the expected tasks while
realistic about the challenges facing them should they attempt
to incorporate more tasks and devices into the network.
"Today, digital photo and video sharing
represent the most popular media-related task accomplished on
the PC. In order to capitalize on the consumers' interest in
home networking, manufacturers must develop and support improved
media-sharing products," Baker added. "If suppliers are not able
to provide the next wave of buyers with devices and
infrastructure that meet these expectations there is potential
for disappointment and unhappiness among these network
planners."
The survey also reveals the type of home
networks being installed. When looking at current home network
owners, over half reported having an Ethernet network and 22
percent reported having a Wi-Fi network. When examining
respondents who have more than two computers at home, two-thirds
of such respondents reporting the use of Ethernet but Wi-Fi is
becoming more popular especially among notebook owners. Notebook
owners are choosing Wi-Fi for its ease of installation.
Consumer's desire for mobility and the natural combination of no
wires networking and notebook computers have propelled sales of
both categories in 2003.
Sales data collected through NPD's point of sale
panel shows consumers increasing choice of wireless networks as
their preferred installation. Through the first 10 months of
2003 sales of wireless networking hardware exceeded $500 million
in US retail sales, reflecting revenue growth of almost 120
percent. Wireless networking products account for 56 percent of
all revenue generated for consumer networking devices, attesting
to the powerful draw Wi-Fi networks exert over the buying
public.
"As consumers begin to embrace the technological
changes by the current wave of digital convergence, home
networking will be one of the first technologies to which
consumers will be exposed," said Baker. "The reality of today's
home networking falls far short of what the networked home of
the future will look like. Today's network owners recognize that
while would like to do more their home networks, the current
technology has limits."
"It's pretty clear from this survey that the
home network is being embraced and companies will need to listen
to consumers to better deliver networking solutions. The leaders
are taking their place among the ranks and the companies that
want to be considered a leader will need to act fast to
penetrate the consciousness of the home network user," Baker
added.
Methodology
The NPD Group's home networking survey was fielded between
October 29 and November 6, 2003. NPD e-mailed a questionnaire to
20,000-targeted panelists who are members of NPD's online
consumer panel. The final results are based on information from
9,795 completed surveys.
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