PCRental Agent's addendum not only covers the store’s right to disable the computer, it also covers other items such as “offensive” information, illegal uses and computer viruses.

Recently there has been a lot of buzz about PCRental Agent and its ability to remotely disable a computer once a customer has failed to renew or return a rented unit. The question often arises "is it legal to remotely disable a computer?"

According to PCRental Agent, leading providers of remote computer monitoring software for the rent to own industry, there have been no lawsuits or legal challenges arising from using the company's software. With some simple and easy to follow steps, rent to own dealers can ensure the legal landscape remains clear.

The first step is to have an addendum to the rental agreement. PCRental Agent users receive pre-printed addendums ready for a customer's signature. PCRental Agent's addendum not only covers the store’s right to disable the computer for non-payment, it also covers items such as offensive information, illegal uses and computer viruses.

Secondly, PCRental Agent recommends rent to own companies designate one individual with the authority to disable a rented computer once reasonable attempts have been made to collect payment. Clear guidelines should be put in place to deal with non-renewals of various lengths.

PCRental Agent gives authorized users complete control over the decision making process. When PCRental Agent is used to remotely disable a computer, the customer is presented with a message clearly explaining why the computer has been disabled and what steps must be taken by the customer to reinstate the rental agreement.

Contact Tim Kelly at Tim.Kelly@rtorental.com today to start protecting your PC’s.