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Factoids |
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While a large majority of these surveyed firms have toll-free hot-lines for
employees to report concerns about ethical lapses, 69 percent of the executives
say that fear of retaliation is a “big issue” in their companies |
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Only 6 percent say their companies have a “culture of dissent” where employees
can openly speak their minds. |
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Despite a continuing wave of
ethical lapses in major corporations, large numbers of ethics
officers say their boards of directors have never received
training in ethics or compliance issues, The Conference Board
reports in a survey released today.
The survey covers more than 80 ethics, human resources and
legal officers participating in The Conference Board’s 2003
Ethics Conference in New York.
While 81 percent of firms have conducted ethics and
compliance training among their employees, only 27 percent have
held any training sessions for their directors. About 55 percent
of those surveyed say their boards are “not engaged enough” in
major ethical issues involving the company.
Some 67 percent of the surveyed executives say compensation
for senior executives is “out of control” in their companies.
About 62 percent acknowledge that executives who leave their
companies because of major violations of the company’s ethics
and compliance codes “get a financial package and go.” In about
38 percent of the firms, wrong-doing executives leave the
company without a package.
“Although board involvement in governance has increased
dramatically in the past year, this is a clear indicator that
ethics officers, boards and executives need to strive for higher
levels of ethical leadership and accountability,” said Steve
Priest, who conducted the survey, and is founder of the
ten-year-old Ethical Leadership Group, the world’s leading
business ethics consulting firm. “Ethics officers, along with
Warren Buffett, recognize that extremely high short-term
incentives can distort long-term business performance. The
finding that is most troubling – both in itself and because of
the message it sends to all the honest, decent employees – is
that in over 60 percent of companies, executives who do the
wrong thing actually get rewarded with a severance package
instead of what they deserve. What do they deserve? Let’s let
the employees and shareholders who have lost billions of dollars
decide.”
Some Rotten Apples are Promoted
The Conference Board survey finds that nearly 5 percent promote
“great performers” who don’t live up to their companies’ values,
with 22 percent saying they “tolerate them” and more than 25
percent reporting that they “coach them.” Less than 8 percent of
the companies fire them.
The survey shows that while most believe corporate ethics
training can play only a modest role in preventing major
scandals, it won’t halt malfeasance in all companies. About 42
percent say ethics training would have made no difference in the
Health South business scandals, just as a majority of these
officers said ethics training would not have prevented the Enron
debacle. “This is not an indictment of ethics training,”
according to Priest, “it is recognition that ethics codes,
training and hot-lines are only part of the answer to preventing
wrong doing. Good ethics programs pay as much attention to
incentives, culture and management as they do to codes and
training.”
While a large majority of these surveyed firms have toll-free
hot-lines for employees to report concerns about ethical lapses,
69 percent of the executives say that fear of retaliation is a
“big issue” in their companies. Only 6 percent say their
companies have a “culture of dissent” where employees can openly
speak their minds.
“Time Magazine named three whistleblowers as Persons of the
Year for a good reason,” said Priest. “Raising bad news is not
rewarded in organizational life. This is not just a corporate
problem, nor simply an ethics issue. From ‘The Emperor Has No
Clothes’ to the just-reported NASA failures with the Columbia
Space Shuttle, cultures where people go along rather than
honestly confront hard facts have cost money, reputation and
lives. It is the single biggest business challenge organizations
face.”
Among other key findings:
- 59 percent say the Sarbanes-Oxley Act is a “plus that will
foster improvement in ethics, compliance and governance.”
- About 41 percent expect 6-10 more major business scandals
among Fortune 500 companies during the next 12 months.
Source: Benchmark Questions, Survey / Conference Board
Business Ethics Conference, May 29-30, 2003.
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