We go above and beyond the average level of service, because that’s the only way to serve our customers
David Pagano, ColorTyme Franchisee

With 16 years of rent-to-own experience, veteran David Pagano has come back to the industry he loves. Pagano joined ColorTyme franchisees George Wilson and Bruce Martin of CTFLO, LLC in 2005 and cites extraordinary customer service in the rent-to-own industry as one of his reasons to return to the business after a one year hiatus.

“We’re providing a service to customers that most retailers can’t or won’t,” Pagano says. “Everyone should have access to essential appliances and luxuries in a way they can afford. I’m proud to be in an industry that offers those choices to consumers with cash or credit constraints.”

Pagano started his career in rent-to-own in 1989 with Rent-A-Center and was also a member of the founding team of Rent Rite Rental Purchase which was sold to Rent-A-Center in May of 2004. Pagano says ColorTyme was a great fit because the size of the company fosters personal interaction between the franchisee and customers.

“We go above and beyond the average level of service, because that’s the only way to serve our customers,” Pagano says. “We also want our employees to have a sense of ownership at each of our stores: we’re going to make sure we know their names and preserve our close-knit culture.”

With three ColorTyme stores in south Florida in Orlando, West Palm Beach and Lauderdale Lakes, CTFLO has steady and strategic growth goals. The group plans to open two more ColorTyme locations by the end of 2005 and another 13 new ColorTyme stores by 2008 in central and south Florida.

ColorTyme, Inc. is the oldest franchised rent-to-own or rental purchase company in the United States with more than 300 stores. Headquartered in Plano, Texas, ColorTyme offers customers the opportunity to own the things they want and need in a way they can afford, just as founder Willie Talley envisioned ColorTyme 25 years ago. The company got its start when Talley began selling Curtis Mathes color televisions and realized many of his customers couldn’t afford to buy a new TV in one payment. A new brand and concept was born. Now in its 25th year, the company has launched an aggressive franchise development plan and is on track to grow significantly in the next five years with many of its newest locations being developed by former rent-to-own professionals who seek to own their own business.

For more information: www.colortyme.com