dpi's Web Central serves as a mechanism of support in providing our customers with the best products on the market
Chad Mitchell, Kelly Rentals

Screenshot of dpi's WebCentral. Contact dPi’s Agent Relations Department at 1-800-383-9956 for a tour

Home Phone Service Debit Cards Coming Soon -Internet Service -Bill Pay Cellular Service Long Distance

Take pure vision, infuse it with some of IT’s most diligent professionals, and you have the advent of a revolutionary tool Rent to Own industry leaders are falling in love with, dPi Teleconnect’s Web Central. dpi is one of the nations largest providers of pre-paid dial tone.

Debuting as dPi’s newest payment platform, Web Central was released on November 1, 2004. Alex Mittelman, Applications Developer and his team developed Web Central, which by design, is an instrument of empowerment. It allows Agents to perform multiple operations all on one site.

“Web Central gives our agents the power to offer our mutual customers products and service at the click of a button,” said Mikell Sullivan, Vice President of Sales for dPi Teleconnect. Ms. Sullivan, who has been with dPi for over three years, has been key in introducing Web Central to dPi’s strategic partners. “While our primary product is residential service, our agents can now offer so much more. Prep-paid cellular, pre-paid credit cards, Internet, the possibilities are endless,” continued Sullivan.

Web Central’s sleek interface allows agents to maneuver through the site with ease. Once inside the system, agents are able to run transactions, view reports, and check product and pricing availability specific to each customer’s need.

Mikell Sullivan, Vice President of Sales for dPi Teleconnect

Agents are no longer limited to product information available to their specific location. When customers from alternate locations enter the store, assisting the customer is now a breeze. Agents can use the Product and Pricing Look-UP function; enter a zip code, and viola, instant product and service availability information at their fingertips. Agents now have the potential to touch customers on a national scale.

“There are instances where technological changes may present a burden to a store, but Web Central has been a blessing,” said Chad Mitchell of Kelly Rentals. “Everything we need is at our fingertips,” Mitchell continued. “We are now able to enjoy a deeper sense of one-on-one interaction with our customers. With Web Central, we can place the order for our customers. Now, when our customers come in to make monthly payments, we’ve established a connection with them from the inception of the account.”

Since bringing Web Central into sixteen of their locations, Kelly Rentals has seen a significant increase in sales and is one of dPi’s top agent locations.

“We are looking forward to all of the possibilities that Web Central has to offer. At Kelly Rentals we take pride in servicing our customers. Web Central serves as a mechanism of support in providing our customers with the best products on the market,” said Mitchell.

For more information on Web Central or dPi TELECONNECT LLC, contact dPi’s Agent Relations Department at 1-800-383-9956.