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Pioneer Continues Free Power Supply Replacement for Certain Consumer Plasma Displays
11-22-04
RTO Online
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Pioneer Electronics (USA) announced that it will continue to provide a free, in-home power supply replacement for certain of its second and third generation plasma models listed below for consumers who experience a problem with the original power supply.

In some cases, a loud popping sound can be heard when a power supply fails. After the power supply fails, the plasma is no longer operable. At this time fewer than one percent of consumers who have purchased these models have experienced any problem with the original power supply. In addition, this reported issue does not pose any health or safety risk. Pioneer will continue to provide the free power supply replacement to support its ongoing commitment to customer satisfaction.

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The affected models of consumer plasmas are listed below. If a consumer model is not listed below, no power supply replacement is needed and no further action needs to be taken. If consumers are not sure if their plasma is affected, they should call the toll free hotline for confirmation

Consumer Plasma Models (13 listed):

PDP-505HD
PDP-4330HD
PDP-503PU
PDP-4300
PDP-5030HD
PDP-4304
PDP-5031HD
PDP-4310
PRO-1000HD
PRO-800HD
PRO-1000HDI
PRO-800HDI
PDP-433PU

Anyone with questions should call Pioneer's toll free hotline at 800-421-1404.

 

 

 

 

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