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R. Charles Loudermilk (left), with Carl Barron.
click to enlarge |
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Aaron Rents CEO R. Charles Loudermilk
won the International Furniture
Rental Association's (IFRA) Carl F. Barron Outstanding Achievement Award.
The award is the Associations highest honor and is only
presented in special circumstances. The award recognizes the
individual who provides exemplary service and support to the furniture rental
industry.
Carl Barron, founder of Cambridge Massachusetts based
Putnam Furniture Rental,
presented the award at the trade group's annual meeting in Las Vegas.
One of the featured events at this years IFRA conference was a
panel discussion "Industry Outlook-What's Changed, What Hasn't" This discussion
was presented by Robert W. Crawford, Jr., President of
Brook Furniture, Charlie
Loudermilk, CEO of Aaron Rents and Paul Arnold, President of Cort.
Each panelist gave their perspective on the current status of the furniture
rental industry, the furniture manufacturing industry as well as trends in the
retail and rent to own furniture industry. This discussion was lively and
induced a lot of thought-provoking questions from the audience.
Mr. Loudermilk is a co-founder of IFRA.
The IFRA Code of Ethics...
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We will be mindful of the trust placed in us by our customers
and of our responsibility to render professional furniture rental services.
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We will employ and practice legal and truthful advertising of
our services.
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We will fairly disclose the obligation of both the company and
the customer at the time of inception of the rental agreement and fulfill
company obligation in an expeditious manner.
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We will respond within a reasonable period of time to any
customer service complaint and make every reasonable effort to satisfy the needs
of our customer.
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We will further the public interest by contributing to the
development of a better understanding of the furniture rental industry.
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We will exercise corporate social responsibility.
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We will not discriminate and will treat our customers and
employees fairly.
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We will respect our relationships with the communities we do
business in and with the natural environment.
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