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Thirty-one
percent of hiring managers said their firms have instituted new
policies and programs to increase staff retention rates in the
last 12 months. Primary measures taken include bonuses (23
percent), increasing pay (16 percent), improving the office
environment (15 percent).
Fifty-seven percent of hiring managers polled for the project
said it was difficult to find qualified candidates 12 months
ago; 91 percent said recruiting is equally or more challenging
today. More than half (52 percent) of hiring managers who are
having trouble recruiting cited a shortage of qualified
professionals. That's according to an annual study on employment
and compensation trends by Harris Interactive for Robert Half
International (RHI). The data indicates job candidates are more
apt to ask for higher starting salaries this year, and companies
may have to up the ante to attract them.
As the competition for skilled labor has become more pronounced,
58 percent of workers polled said they are more likely to
negotiate a better compensation package today than 12 months ago
-- double the number from last year's poll.
The survey includes responses from more than 1,000 hiring
managers and 900 workers, and was conducted from July 19 to
August 7 by Harris Interactive. It was designed to compare and
contrast the perspectives of hiring managers and workers to
determine which group has more negotiating power in the current
job market.
Competition for Talent Remains Intense
Since The EDGE Report was introduced in 2005, the number of
employers expressing concern over the ability to fill open
positions has climbed steadily. In 2005, 42 percent of hiring
managers reported it was difficult to recruit qualified
employees 12 months prior and 32 percent felt it was even more
challenging at the present time. In 2006, 55 percent of hiring
managers reported it was difficult to recruit qualified staff 12
months prior while 34 percent stated that it was even more
challenging at the present time. In 2007, 57 percent of hiring
managers reported it was difficult to recruit qualified
employees 12 months prior and 33 percent felt it is even more
challenging today. Sixty-four percent of current respondents
believe recruiting will be just as challenging 12 months from
now while 28 percent believe it will be even more challenging.
As found in last year's survey, professional and technical staff
members were reported to be the most difficult to recruit.
Forty-three percent of employers said they are struggling to
find candidates for these positions, an increase from 37 percent
last year. Seventeen percent reported difficulty filling
director, manager, supervisor and team leader positions, up from
15 percent the prior year. The survey results also show that
these are the types of positions for which employers are most
likely to increase compensation.
"The survey results from 2005 to present show an increasingly
competitive job market for professional-level and highly skilled
positions," said Max Messmer, chairman and CEO of Robert Half
International. "To recruit successfully, companies must 'sell'
applicants on the benefits of working for their firms.
Organizations that are adept at promoting the positive and
unique aspects of their corporate cultures to prospective hires
have a significant advantage over their competitors."
Given the steady job creation over the last few years, it's not
surprising that workers have gradually expressed a more
optimistic view. In 2005, 55 percent of workers polled said it
was difficult to find a job 12 months prior and 42 percent said
it was even more challenging at the present time. In 2006, the
numbers improved, with 42 percent stating it was difficult to
find a job 12 months ago and 37 percent saying it was even more
challenging at the present time. This year brought similar
results with 43 percent of workers saying it was difficult to
find a job 12 months ago and 35 percent stating it's more
challenging today.
Compensation Trending Upward
Similar to previous findings, roughly one in five employers
attributed their difficulty in recruiting qualified staff to the
inability to offer competitive salaries. Still, 37 percent plan
to increase compensation for new hires, which is consistent with
last year.
Workers appear to feel more confident during job negotiations.
Fifty-five percent of employees surveyed reported their
compensation has increased over the last 12 months, compared to
45 percent last year. Moreover, 58 percent said they would
likely negotiate higher compensation if accepting a new job
offer, compared with 29 percent in 2006.
"With an employee-driven market comes a shift in negotiating
power," said Matt Ferguson, CEO of CareerBuilder.com. "Workers
are becoming more aggressive in demands for compensation and
benefits with both current and potential employers. But it's
important to remember that while higher pay may help to
initially appease the employee, it's ultimately the overall work
culture, sense of personal contribution and opportunities that
keep an employee on board."
Taking Steps to Reduce Turnover
While trying to win over potential new hires, employers also are
striving to retain their top performers. Roughly one in five
hiring managers reported that their voluntary employee turnover
rate is higher than it was 12 months ago, which is consistent
with the past two years' findings.
Thirty-one percent of hiring managers said their firms have
instituted new policies and programs to increase staff retention
rates in the last 12 months. The primary measures taken included
offering bonuses (23 percent), increasing pay (16 percent),
improving the office environment (15 percent) and providing a
more defined career path (10 percent).
Hiring managers may want to rethink those retention efforts,
however, and focus on things more closely related to work-life
balance. The top perks that workers said would cause them to
choose one job over another were flexible schedules (65
percent), telecommuting opportunities (33 percent), employee
stock purchase plans (33 percent) and on-site fitness facilities
(31 percent).
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