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#1 Online Destination For the Rent to Own Industry
Trade portal for companies who rent to own furniture, electronics, appliances, custom wheels, jewelry and other home goods.

 

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First Impressions

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Appearance Sub-Categories

First Impression Checklist.

There are many small things that combine to create the customers first impression of your store. We have developed a simple "scorecard" for judging appearance.

Score each item on a scale of 1-6. 1 being the worst. This checklist represents what we believe is the basic expectation of customers. We have left a few extra spaces for you to add additional items as you see fit.
 
Click HERE for a printer friendly version of the form.

First Impression Checklist

Item Score 1 to 6
All displayed televisions on -
All televisions set to the same channel -
All stereos plugged in and working -
All stereos set to popular station -
All Sofa/Love in "Room Setting" -
All Lamps plugged in and on -
Floors vacuumed -
All tables dusted -
All glass tables clean -
All Items priced with appropriate disclosure info -
All Store lighting functional -
Store windows clean -
Sidewalk in front of store clean -
Counter free of all clutter -
All employees conform to dress code -
   -
   -
   -
   -

TOTAL

-

Last Months Avg

-
Improved / Declined / Action plans: -

 

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Use these links to go directly
 to a sub-category
Appearance
  Outside
  Inside
  Staff
  First Impressions
   
Writing Agreements
  Rental Apps
  Reviewing the
  Agreement with  
  the customer
   
  Coming soon
Delivery
  Safety
  Setup
 
Retention
  Delivery follow-up
  First Payment
  Collections
  Bump-Don't  Bump
 
Agreement Termination
  Voluntary
  Involuntary
  Do's and Don'ts
  Documentation
  Post termination
  follow-up
 
Re-Rental
  Past Balances
  Rent-Don't Rent