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Nearly
one-third of women said they feel discriminated against or
treated unfairly based on their gender at least once a week.
Twenty-five percent of female
workers have experienced discrimination or unfair treatment in
the workplace, and 17 percent said they have felt sexually
harassed by a fellow employee or manager, according to a
nationwide survey conducted by Harris Interactive. Of those who
reported the incident to their employers, the majority said the
offender was not held accountable.
The study, "Diversity in the Workplace," was designed to gauge
the frequency, severity and occasion for perceptions of
discrimination or unfair treatment and how diversity impacts
hiring, compensation and career advancement. It focused on seven
diverse segments including women, Asians, African Americans,
Hispanics, workers with disabilities, mature workers age 50 or
older and Gay/Lesbian/Bisexual/Transgender workers.
"As the female labor force has steadily climbed over the past
quarter-century, employers have come a considerable way in
implementing fair and equal workplace practices," said Rosemary
Haefner, vice president of Human Resources at CareerBuilder.com.
"Nevertheless, this study indicates that there is still much
room for improvement. Nearly one-third of women said they feel
discriminated against or treated unfairly based on their gender
at least once a week."
"Despite the strides women and other diverse groups have made in
the workplace, there is still a void at the top," said Nina
Ramsey, senior vice president of Human Resources at Kelly
Services. "Forty percent of all workers -- both diverse and
non-diverse -- say there is an absence of diverse workers in
management in their workplace. In order for an organization to
evolve, their hiring, leadership development and succession
practices need to evolve and include workers of all
backgrounds."
Severity and Frequency of Discrimination or Unfair Treatment in
the Workplace
Fourteen percent of female workers categorize the discrimination
or unfair treatment they experienced at work as severe while 61
percent described it as moderate. Thirty-one percent of female
workers said they experience discrimination or unfair treatment
at least once a week. Twenty-six percent said once a month and
34 percent said it happens occasionally (defined as one to three
times per year).
Discriminating or Unfair Behaviors
The most common incidents of discrimination or unfair treatment
involved:
-- Not receiving credit for one's work (44 percent)
-- Not having concerns addressed or taken seriously (43 percent)
-- Co-workers saying derogatory comments to or in front of the
worker
(38 percent)
-- Feeling ideas or input are generally ignored (34 percent)
-- Co-workers were talking behind their backs (33 percent)
-- Not being given projects that provide worker with more
visibility in
the company (31 percent)
-- Being overlooked for a promotion (26 percent)
Pay and Career Advancement
Twenty-seven percent of female workers feel they are paid less
than male co-workers who have the same skills and experience; 5
percent feel they are paid more; and 46 percent feel they are
paid the same.
When asked about career advancement, 24 percent of female
workers feel they have less opportunities compared to male
co-workers who have the same skills and experiences; 3 percent
feel they have more and 49 percent feel it's the same.
Reporting of Discrimination or Unfair Treatment
Unfortunately, much of the discrimination or unfair treatment
goes unaddressed. Nearly half (49 percent) of female workers who
experienced discrimination or unfair treatment said they did not
report the incident. Seventy-two percent of female workers said
they didn't think reporting the incident would make a difference
while 46 percent feared being labeled as a trouble-maker and 34
percent feared losing their jobs.
Most of the female workers who reported discrimination or unfair
treatment did so by bringing it to the attention of their direct
supervisor (34 percent). Another 26 percent reported it to Human
Resources while 18 percent reported it to someone in senior
management. The majority of workers who reported the incident
(61 percent) said they didn't think their claim was taken
seriously and, in 69 percent of the cases, the offender was not
held accountable. Only 3 percent of female workers took legal
action against their employer.
Sexual Harassment
Seventeen percent of women said they have felt sexually harassed
at the office. Seven percent said the source of harassment was
by a peer, 8 percent pointed to their supervisor and two percent
pointed to senior management. Fifty-nine percent did not report
the incident. Of those who did report the incident, one-in-four
said it was never addressed by the authority figure they
consulted at work and 27 percent said the offender was not held
accountable. Only 9 percent said the offender was fired.
Diversity Hiring and Firing
Thirty-three percent of female workers said their gender works
against them when applying for a job while 11 percent said it
works in their favor. Fifty-six percent said their gender has no
influence on whether they are hired.
In terms of involuntary termination, 12 percent of female
workers said they believed they had been fired at some point in
their career because of their gender.
Twenty-one percent of all workers -- both diverse and
non-diverse -- said they have witnessed discrimination or unfair
treatment of a co-worker based on their diverse background.
Hispanics
Another recent poll by Harris Interactive found that twenty-nine
percent of Hispanic workers have experienced discrimination or
unfair treatment in the workplace. Of those who reported the
discrimination or unfair treatment to their employers, 77
percent said the offender was not held accountable.
"Hispanic workers are among the fastest growing segments of the
U.S. labor force," said Jesse Caballero, Senior Career Advisor
for empleosCB.com, a subsidiary of CareerBuilder.com. "They are
also among the two groups reporting the highest levels of severe
discrimination in the workplace. Fifteen percent said they have
been addressed with a racial slur at work. Roughly one-in-four
feel they are paid less and have fewer career advancement
opportunities compared to their Caucasian counterparts."
Severity and Frequency of Discrimination or Unfair Treatment in
the Workplace
Of the segments surveyed, Hispanic workers were among the most
likely to categorize the discrimination or unfair treatment as
severe at 26 percent. Twenty-nine percent of Hispanic workers
said they experience discrimination or unfair treatment at least
once a week. Eighteen percent said once a month and 31 percent
say it happens occasionally (defined as one to three times per
year).
Discriminating or Unfair Behaviors
The most common incidents of discrimination or unfair treatment
involved:
* Not receiving credit for one's work (53 percent)
* Co-workers were talking behind their backs (41 percent)
* Did not receive a raise or bonus (38 percent)
* Not having concerns addressed or taken seriously (37 percent)
* Feeling ideas or input are generally ignored (34 percent)
* Being overlooked for a promotion (32 percent)
Pay and Career Advancement
Twenty-two percent of Hispanic workers feel they are paid less
than Caucasian co-workers who have the same skills and
experience; 6 percent feel they are paid more; and 58 percent
feel they are paid the same.
When asked about career advancement, 27 percent of Hispanic
workers feel they have less opportunities compared to Caucasian
co-workers who have the same skills and experiences; 3 percent
feel they have more and 57 percent feel it's the same.
Reporting of Discrimination or Unfair Treatment
Unfortunately, much of the discrimination or unfair treatment
goes unaddressed. Fifty-five percent of Hispanic workers who
experienced discrimination or unfair treatment said they did not
report the incident. Sixty percent of Hispanic workers said they
didn't think reporting the incident would make a difference
while 33 percent feared being labeled as a trouble-maker and 17
percent feared losing their jobs.
The majority of Hispanic workers who reported discrimination or
unfair treatment did so by bringing it to the attention of their
direct supervisor (24 percent). Another 22 percent reported it
to someone in senior management while 13 percent reported it to
Human Resources. The majority of workers who reported the
incident (65 percent) said they didn't think their claim was
taken seriously and, in 77 percent of the cases, the offender
was not held accountable. Twelve percent of Hispanic workers
took legal action against their employer, the highest of all
diverse groups surveyed.
"Creating and enforcing a healthy, balanced, diverse work
culture starts at the top. This study reinforces the relative
scarcity of diverse workers in management in most
organizations," said Nina Ramsey, senior vice president of Human
Resources at Kelly Services. "We can hope that the environment
for Hispanics and other diverse workers will steadily improve as
hiring, leadership development and succession practices evolve
and include workers of all backgrounds."
Diversity and Hiring
Hispanic workers are among the most likely of diverse workers to
say their diverse background works in their favor when applying
for a job at 18 percent. Thirty-one percent said their diverse
background works against them while 51 percent said it has no
influence.
In terms of involuntary termination, 12 percent of Hispanic
workers said they believed they had been fired at some point in
their career based on their diverse background.
Twenty-one percent of all workers -- both diverse and
non-diverse -- said they have witnessed discrimination or unfair
treatment of a co-worker based on their diverse background.
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