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 The recall
involves only certain 42 and 50 inch, 2005 model Philips branded
Plasma Flat Panel Televisions with Ambilight technology
The U.S.
Consumer Product Safety
Commission announced the recall, in voluntary cooperation with
Philips, of
11,800 Plasma Flat Panel Televisions with Ambilight Feature.
Arcing by capacitors inside the left and right side of the back
cabinets of these TVs can pose a safety risk.
Philips has received nine reports of arcing by the capacitors.
The results of such incidents were contained within the TVs due
to the use of flame retardant materials resulting only in damage
to the TV. There have been no injuries reported.
The recall involves only certain 42 and 50 inch, 2005 model
Philips branded Plasma Flat Panel Televisions with Ambilight
technology, which is an ambient lighting feature that projects a
soft light onto the wall behind the TV to enhance the display.
They were manufactured with the following model, date codes, and
serial numbers:
| Model |
Production
from/to |
Beginning Serial |
Ending Serial |
| 42PF9630A/37 |
4/2005 |
7/2005 |
AG1A0518xxxxxx |
AG1A0528xxxxxx |
| 50PF9630A/37 |
5/2005 |
8/2005 |
AG1A0519xxxxxx |
AG1A0533xxxxxx |
| 50PF9630A/37 |
6/2005 |
8/2005 |
YA1A0523xxxxxx |
YA1A0534xxxxxx |
| 50PF9830A/37 |
6/2005 |
8/2005 |
AG1A0526xxxxxx |
AG1A0533xxxxxx |
The model and serial numbers can be found on the back of the TV
on the label. The serial number can also be obtained by pushing
the following keystrokes on the remote control: 123654, after
which a customer service menu (“CSM”) will be displayed on the
screen. In the menu, line 03 displays the type number and line
04 displays the production code (identical to the serial number
of the set). Press the MENU button on the remote to exit the CSM.
The units were sold nationwide from June 2005 through January
2006.
Consumers should immediately turn off the Ambilight feature (see
instructions below) and contact Philips for instructions on how
to receive free in-home service to have their TV repaired for
free.
Consumer Contact: For more information, contact Philips at (888)
PHILIPS [888-744-5477] anytime. When you call this number, an
automated voice attendant will ask you to say or enter a
“Priority PIN number.” Please enter the numbers “4445” and you
will be put in contact with a Philips representative who will
assist you. Consumers also can go to the firm’s Web site at
www.philips.com,
or write to Philips’ at V.P. Service, Philips Consumer
Electronics North America, 64 Perimeter Center East, Atlanta, GA
30346.
|
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